FAQS

Which product range do you sell? +
We specialize in resin art and craft supplies, including:

• High-quality epoxy resin (crystal clear)
• Silicone moulds
• Pigments, glitters, stones & dry flowers
• Resin tools & accessories
• DIY resin kits (beginner to advanced)
• Candle-making supplies
• Eco-casting / concrete art materials
• Trays, coasters, clock sets, stands & more

Perfect for beginners, hobbyists, and professional artists.
Which payment methods do you use? +
We use Razorpay as our secure payment gateway. You can pay using:

• Debit Card / Credit Card
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Wallets

🚫 Cash on Delivery (COD) is not available.
Can I visit your physical store? +
Yes! You’re most welcome to visit our offline store in Ahmedabad to explore products in person and get expert guidance.

📍 Jorshor Art & Craft Store
Paldi, Ahmedabad
How long does delivery take? +
Delivery time depends on your location:

• Within Gujarat: Usually 2–4 working days
• Outside Gujarat: Usually 4–8 working days

Tracking details are shared once your order is dispatched.
Do you offer discounts or bundle deals? +
Yes! We regularly offer:

• Special discounts
• Combo / bundle deals
• Festive & seasonal sales

Follow us on Instagram or visit our website to stay updated.
Can I shop online from anywhere in India? +
Yes! We provide PAN-India delivery, so you can order from anywhere in India through jorshorstore.com.
How can I confirm my order? +
For order confirmation or assistance, you can contact us via:

📧 Email: jorshorstore@gmail.com
💬 WhatsApp: 9723378999

Our team will be happy to help you.
For parcel or delivery-related queries, whom should I contact? +
For parcel-related issues or tracking support, please contact us on:

Email: jorshorstore@gmail.com
WhatsApp: 9723378999

Support Hours: Monday to Saturday — 11:00 AM to 6:00 PM
Can I place an order on WhatsApp? +
Yes! You can place your order directly on WhatsApp:

+91 97233 78999

Our team will guide you through product selection and payment.